Privacy Policy

A LEGAL DISCLAIMER 
At Purple Ladder Interior, we prioritize the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We collect personal and non-personal information when you interact with our services or website. The types of data we collect include:

• Personal Information: This includes your name, email address, phone number, mailing address, and any other details you provide when contacting us or requesting services.

• Project Details: Information related to your design preferences, photos of your interior spaces, measurements, and specific requirements for your home or office project.

• Payment Information: When you make payments for services, we may collect your payment details, such as credit card information or billing address (all payment details are securely processed through trusted third-party payment gateways).

• Usage Data: We collect data on how you interact with our website (such as pages visited, time spent, and actions taken) through tools like cookies and analytics.

2. How We Use Your Information
We use your personal information for various purposes related to providing and improving our services:

• Provide Services: To fulfill your interior design requests, communicate with you, and deliver design recommendations or customized services.

• Communication: To respond to inquiries, send updates about your project, or share promotional offers or company updates.

• Website Optimization: To enhance the user experience on our website by analyzing user behavior and preferences.

• Marketing: To send newsletters, promotions, or special offers that might interest you. You can opt-out of marketing emails at any time.

3. Data Protection and Security
We implement various measures to protect your personal information from unauthorized access, loss, or misuse:

• Secure Storage: We store your personal information securely using encryption techniques and secure servers.

• Payment Security: We use secure payment processing systems (such as encrypted credit card processing) to ensure your financial details are handled with the highest level of security.

• Access Control: Only authorized personnel have access to your personal information, and they are trained to handle your data responsibly.

4. Sharing Your Information
We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist in fulfilling services, such as contractors, suppliers, or payment processors.

• Legal Requirements: If required by law or to protect our rights, we may disclose your information to comply with legal processes, such as a subpoena, or to prevent fraud or illegal activities.

5. Your Rights
You have several rights regarding your personal data, including:

• Access: You can request to view the personal information we have about you.

• Correction: If you notice any inaccuracies in the data we hold, you can ask us to update or correct it.

• Deletion: You have the right to request the deletion of your personal data, subject to any legal obligations we may have to retain it.

• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the email or contacting us directly.

6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data about your activity on our website. These help us improve user experience, understand site traffic, and provide personalized content. You can control cookies through your browser settings, but disabling them may affect certain features of the website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete it from our records.
8. Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child, we will take immediate steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated "Effective Date" at the top. Please review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:
Purple Ladder Interior